Complaints

Complaints

Please find the link to the Heritage Pensions Limited complaint procedure.

If you are not satisfied with any aspect of the Heritage Pensions Ltd products or service, you may wish to register a formal complaint. In the event of this please contact:

The Compliance Officer
Heritage Pensions Ltd
6 Doolittle Mill
Froghall Road
Ampthill
Bedfordshire
MK45 2ND

If you are not satisfied with our response to your Complaint you have the right to take it to the Financial Ombudsman Service. Their details are:-

The Financial Ombudsman Service, Exchange Tower London, E14 9SR. Telephone: +44 800 0234 567

You may also refer to:

The Pensions Ombudsman
10 South Colonnade
Canary Wharf
E14 4PU
Tel: 020 7630 2200
Fax: 020 7821 0065
Email: enquiries@pensions-ombudsman.org.uk
Website: www.pensions-ombudsman.org.uk

A copy of our complaints procedure is available on request. Making a complaint will not affect your legal rights. Any complaint regarding advice given to you by your Financial Adviser should be referred to them.